We offer two types of reservations: single day (not 24 hours) and 5-day. 5-day rentals will be charged at 20% for each additional day (e.g., a 2-person tent is $40 for 5 days; a 7-day rental would cost $56 ($40 + $16 (2 days at 20%, or $8 for each additional day)). Items not returned by the end of the last day of the reservation may incur an additional charge.

You may pick up gear early or drop off late (not both) from the dates of your paid reservation without an additional charge using one of the following options:

Option 1: Pick up no earlier than 2 hrs prior to closing, the day before the paid reservation.
Option 2: Drop off no later than 2 hrs after opening the day after the paid reservation.

Example: The customer wants to rent from the 15th to the 19th. They complete the reservation for those days. They may pick up the equipment no earlier than 2 hrs prior to closing on the 14th OR drop it off no later than 2 hours after opening on the 20th, but not both, for no additional charge. Our team member will discuss this and set the option that works best for the customer.

We require a minimum of 48 hours' notice for the processing of large reservations. For immediate availability, please call (602) 952-6900.

Cancelled reservations will be charged a 15% fee. Any reservation not cancelled at least 48 hours before the scheduled pickup may be subject to a charge up to the full rental rate for the reservation period.

You will be emailed with additional paperwork that is required for the rental. If it is not returned, it will need to be accomplished upon arrival, which may delay your pickup.

A paid reservation is an acknowledgment of risk and consent.

Please let us know if the customer reserving the equipment is not the person that will be picking it up. They will be asked to complete paperwork acknowledging receipt.

Please review our store hours. After-hours rental gear returns MUST BE COORDINATED WITH A MANAGER and will incur a $50 convenience charge to allow for accommodations. Without manager approval, standard late fees apply.